Privacy policy

Who I am. I'm Rebecca (Becks), and I run BALANCE by Becks. You can contact me at rebecca@balancebybecks.com.

What I collect. Your name, email, phone number, where you're based, and anything you share in your booking form, intake questionnaire, sessions and messages. This includes health information, such as injuries, medical conditions and eating habits.

Why I collect it. To book and run your sessions, to keep you safe while you exercise, to tailor your coaching, and to take payment. I only use your health information with your explicit consent, which you give on the intake questionnaire.

Who I share it with. I never sell your data. I use trusted services to run my business, such as my email provider, Zoom and WhatsApp. They only use your data to provide their service to me.

Where it's stored. I'm based in Indonesia and some of the services I use store data outside the UK. I only use services that protect your data properly.

How long I keep it. I keep your information for up to three years after we finish working together, in case you return or I need it for insurance. After that, I delete it.

Your rights. You can ask to see, correct or delete your information, or withdraw your consent, at any time. Just email me. If you're unhappy with how I've handled your data, you can complain to the ICO at ico.org.uk.

Emails. If you sign up for my newsletter, you can unsubscribe at any time using the link in every email.