Terms of coaching

The programme. The Online Movement and Nutrition Coaching programme runs for an initial three months. Each calendar month includes four private 50-minute online sessions, one 30-minute nutrition coaching call, a home practice plan, and a weekly WhatsApp check-in.

Payment. The programme costs £250 a month, paid in advance at the start of each month. After the first three months, you can continue month to month.

Your right to cancel. If you're in the UK, you have 14 days from booking to change your mind. If you ask to start sessions within those 14 days and then cancel, you'll pay only for the sessions you've used.

Rescheduling. Life happens! You can reschedule a session with at least 24 hours' notice. Sessions cancelled with less notice, or missed without notice, count as used.

Unused sessions. Sessions are for the month they're booked in. If you're ill or away, we can carry up to one session into the next month.

Cancelling the programme. After your first three months, you can stop at any time with 30 days' notice. If you need to stop during the first three months for a serious reason, such as illness, get in touch and we'll work something out.

If I need to cancel. If I have to cancel a session, I'll offer you a new time or refund that session.

Technology. Sessions are held over video. If a session is cut short because of a connection problem on my side, I'll make up the time.

Your health. This coaching supports everyday health and habits. It isn't medical treatment and doesn't replace advice from your doctor or dietitian. Please tell me about any injuries, health conditions or pregnancy before we start, and stop and tell me if anything feels wrong during a session. By taking part, you confirm that you're well enough to exercise or have checked with your doctor.

Questions. Email me at rebecca@balancebybecks.com.